[p2pu-dev] [p2pu-community] You Can Answer Questions in the Help Desk!

Alison Cole alison at p2pu.org
Tue Feb 7 18:11:37 UTC 2012


Thanks for posting Jose!

I'm excited to see other people hop onto help.p2pu.org and answer questions!

Alison



On Sat, Feb 4, 2012 at 7:25 AM, Jos Flores <josmasflores at gmail.com> wrote:

> Thanks Philipp! I might be doing something wrong for the software to
> think I'm a spammer... Will keep an eye on it anyway :)
>
> José
>
> On 4 February 2012 11:39, Philipp Schmidt <philipp at p2pu.org> wrote:
> > Hey Jos: I had a look for your posts and found a whole bunch of comments
> > incorrectly marked as spam (by the system). I've restored all of them.
> >
> > http://help.p2pu.org/discussions/questions/21-spanish
> >
> > As far as I know all posts in public discussions show up immediately -
> there
> > is no additional review step that requires staff to accept them.
> >
> > Thanks for chiming in on the helpdesk!
> >
> > P
> >
> >
> > On 4 February 2012 12:49, Jos Flores <josmasflores at gmail.com> wrote:
> >>
> >> Hey guys,
> >>
> >> just checking... answered a couple of questions in helpdesk but not
> >> appearing (although I got a 'successfully posted message'), so I'm
> >> wondering if any replies are moderated... If that is the case, would
> >> it be of much help if other people reply to questions but they still
> >> have to be accepted by staff?
> >>
> >> cheers,
> >> José
> >>
> >>
> >> On 1 February 2012 13:36, John Britton <john at p2pu.org> wrote:
> >> > Unfortunately, we can't modify that since we don't control the
> helpdesk
> >> > software.
> >> > --
> >> > contact info:
> >> > http://www.johndbritton.com
> >> > @johndbritton - http://twitter.com/johndbritton
> >> >
> >> >
> >> >
> >> > On Mon, Jan 30, 2012 at 11:20 PM, Alison Cole <alison at p2pu.org>
> wrote:
> >> >>
> >> >> Thanks Jose, I'll see if John can help with that.
> >> >>
> >> >>
> >> >>
> >> >>
> http://help.p2pu.org/kb/community/did-you-know-you-can-answer-questions-on-the-help-desk
> >> >>
> >> >> A
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> On Mon, Jan 30, 2012 at 2:24 AM, Jos Flores <josmasflores at gmail.com>
> >> >> wrote:
> >> >>>
> >> >>> Hey guys,
> >> >>>
> >> >>> funnily enough there is a warning against clicking yourself in for
> >> >>> notifications at the bottom of the email preferences box. Not sure
> how
> >> >>> configurable it is but it could be cool to add a note saying
> something
> >> >>> like... "but if you want to help out feel free to click away" kinda
> >> >>> thing?
> >> >>>
> >> >>> cheers,
> >> >>> José
> >> >>>
> >> >>> On 30 January 2012 09:02, Philipp Schmidt <philipp at p2pu.org> wrote:
> >> >>> > Ali - this is really fantastic (I finally managed to set up the
> >> >>> > notifications).
> >> >>> >
> >> >>> > Maybe add to the knowledge base as well so we can point others to
> it
> >> >>> > in
> >> >>> > the
> >> >>> > future.
> >> >>> >
> >> >>> > http://help.p2pu.org/kb
> >> >>> >
> >> >>> > P
> >> >>> >
> >> >>> >
> >> >>> > On 30 January 2012 04:18, Alison Cole <alison at p2pu.org> wrote:
> >> >>> >>
> >> >>> >> [Apologies for the cross-post!]
> >> >>> >>
> >> >>> >> Hey P2PU!
> >> >>> >>
> >> >>> >> Did you know that you can receive notifications of questions
> asked
> >> >>> >> in
> >> >>> >> the
> >> >>> >> P2PU Help Desk? Many of you have been with P2PU for a long time
> and
> >> >>> >> have
> >> >>> >> valuable advice to give. Pitch in and answer questions at
> >> >>> >> help.p2pu.org!
> >> >>> >>
> >> >>> >> Your P2PU account carries over to help.p2pu.org. You can adjust
> >> >>> >> your
> >> >>> >> notifications in your profile on help.p2pu.org. Attached is a
> >> >>> >> visual
> >> >>> >> little
> >> >>> >> how-to.
> >> >>> >>
> >> >>> >>
> >> >>> >> Best,
> >> >>> >> Alison
> >> >>> >>
> >> >>> >> --
> >> >>> >> You received this message because you are subscribed to the "P2PU
> >> >>> >> Community" group. Please stick to the ground rules:
> >> >>> >> http://groups.google.com/group/p2pu-community/web/ground-rules
> >> >>> >>
> >> >>> >> Specific topics such as research, web development and course
> design
> >> >>> >> are
> >> >>> >> discussed in separate working groups:
> >> >>> >> http://wiki.p2pu.org/mailing-lists
> >> >>> >
> >> >>> >
> >> >>> > --
> >> >>> > You received this message because you are subscribed to the "P2PU
> >> >>> > Community"
> >> >>> > group. Please stick to the ground rules:
> >> >>> > http://groups.google.com/group/p2pu-community/web/ground-rules
> >> >>> >
> >> >>> > Specific topics such as research, web development and course
> design
> >> >>> > are
> >> >>> > discussed in separate working groups:
> >> >>> > http://wiki.p2pu.org/mailing-lists
> >> >>>
> >> >>> --
> >> >>> You received this message because you are subscribed to the "P2PU
> >> >>> Community" group. Please stick to the ground rules:
> >> >>> http://groups.google.com/group/p2pu-community/web/ground-rules
> >> >>>
> >> >>> Specific topics such as research, web development and course design
> >> >>> are
> >> >>> discussed in separate working groups:
> >> >>> http://wiki.p2pu.org/mailing-lists
> >> >>
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >>
> >> >> Alison
> >> >>
> >> >> --
> >> >> You received this message because you are subscribed to the "P2PU
> >> >> Community" group. Please stick to the ground rules:
> >> >> http://groups.google.com/group/p2pu-community/web/ground-rules
> >> >>
> >> >> Specific topics such as research, web development and course design
> are
> >> >> discussed in separate working groups:
> >> >> http://wiki.p2pu.org/mailing-lists
> >> >
> >> >
> >> > --
> >> > You received this message because you are subscribed to the "P2PU
> >> > Community"
> >> > group. Please stick to the ground rules:
> >> > http://groups.google.com/group/p2pu-community/web/ground-rules
> >> >
> >> > Specific topics such as research, web development and course design
> are
> >> > discussed in separate working groups:
> >> > http://wiki.p2pu.org/mailing-lists
> >>
> >> --
> >> You received this message because you are subscribed to the "P2PU
> >> Community" group. Please stick to the ground rules:
> >> http://groups.google.com/group/p2pu-community/web/ground-rules
> >>
> >> Specific topics such as research, web development and course design are
> >> discussed in separate working groups:
> >> http://wiki.p2pu.org/mailing-lists
> >
> >
> > --
> > You received this message because you are subscribed to the "P2PU
> Community"
> > group. Please stick to the ground rules:
> > http://groups.google.com/group/p2pu-community/web/ground-rules
> >
> > Specific topics such as research, web development and course design are
> > discussed in separate working groups:
> > http://wiki.p2pu.org/mailing-lists
>
> --
> You received this message because you are subscribed to the "P2PU
> Community" group. Please stick to the ground rules:
> http://groups.google.com/group/p2pu-community/web/ground-rules
>
> Specific topics such as research, web development and course design are
> discussed in separate working groups:
> http://wiki.p2pu.org/mailing-lists
>



-- 

Alison
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