[p2pu-dev] making it easier for users to log bugs

[Philipp Schmidt]

All sounds good. I also added a little note in the welcome text on
help.p2pu.org to make it clear to users that's where they can log bugs.

Thank you!

P

On 30 November 2011 07:34, John Britton <john at p2pu.org> wrote:

> I think the "problem" category works for this on help.p2pu.org. I'm +1
> for changing the footer link to point to help.p2pu.org.
>
> --
> contact info:
> http://www.johndbritton.com
> @johndbritton - http://twitter.com/johndbritton
>
>
>
> On Tue, Nov 29, 2011 at 8:51 PM, Alison Cole <alison at p2pu.org> wrote:
>
>> Now that Zuzel's pulled the two together let's use help.p2pu.org for
>> everything with a special discussion type (bug report).
>> We'll need to change the link on the footer to help.p2pu.org if ya'll
>> agree.
>>
>>
>>
>> On Sun, Nov 27, 2011 at 4:25 AM, John Britton <john at p2pu.org> wrote:
>>
>>> We could add another "type" of discussion called "bug report" so when a
>>> user comes to the help site they have the choice to post a question,
>>> problem, suggestion, or a bug.
>>>
>>> We can then change the "Found a bug" link to point to that form on
>>> help.p2pu.org.
>>>
>>> I don't think that adding the tender widget will make things much simpler
>>> --
>>> contact info:
>>> http://www.johndbritton.com
>>> @johndbritton - http://twitter.com/johndbritton
>>>
>>>
>>>
>>> On Fri, Nov 25, 2011 at 8:31 PM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>>>
>>>> Just integrated lighthouse with help.p2pu.org so we can create
>>>> lighthouse tickets from tender discussions.
>>>>
>>>> Eg. http://help.p2pu.org/discussions/questions/1-api is associated
>>>> with http://p2pu.lighthouseapp.com/projects/71002/tickets/583
>>>>
>>>> We can also associate discussions with existing lighthouse tickets.
>>>>
>>>> --
>>>> Thanks,
>>>>    Zuzel
>>>>
>>>> On Fri, Nov 25, 2011 at 12:20 PM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>>>> > Will it be useful to setup http://help.p2pu.org/extras/widget?
>>>> >
>>>> > On Fri, Nov 25, 2011 at 11:13 AM, zuzel.vp <zuzel.vp at gmail.com>
>>>> wrote:
>>>> >> On Fri, Nov 25, 2011 at 3:39 AM, Philipp Schmidt <philipp at p2pu.org>
>>>> wrote:
>>>> >>> There doesn't seem to be an easy place to log bug reports anymore.
>>>> >>
>>>> >> Which was the easy place before and why?
>>>> >>
>>>> >>> I can add
>>>> >>> tickets to lighthouse - but that's probably asking too much from a
>>>> casual
>>>> >>> user.
>>>> >>
>>>> >> That is true. I expect the causal user to visit help.p2pu.org An
>>>> >> example of a bug report in help.p2pu.org is:
>>>> >>
>>>> http://help.p2pu.org/discussions/problems/7-i-cant-figure-out-how-to-use-moderated-signups
>>>> >>
>>>> >> Should we change the footer Found a Bug? to also point to
>>>> >> http://help.p2pu.org/discussion/new
>>>> >>
>>>> >>> I could also start a discussion on the help site - but help doesn't
>>>> >>> feel like the right place to report a bug.
>>>> >>
>>>> >> It will be good to get feedback of casual users about this matter. I
>>>> >> don't think staff or active community members will need/choose to
>>>> >> start a discussion at help.p2pu.org to report bugs since they know
>>>> >> about the existence of lighthouse.
>>>> >>
>>>> >>> It should be as simple as possible to report that something isn't
>>>> working as
>>>> >>> intended. I've added this to the lighthouse in the meantime:
>>>> >>
>>>> >>> -> On the Webmaking 101 challenges, the link for "Sign up as a
>>>> mentor" and
>>>> >>> "Request a mentor" both point to the same form.
>>>> >>>
>>>> http://p2pu.lighthouseapp.com/projects/71002-lernanta/tickets/582-bug-link-to-mentor-and-mentee-form-on-challenges-points-to-same-form
>>>> >>
>>>> >> Thanks for the report. Fixed.
>>>> >>
>>>> >>> P
>>>> >>> _______________________________________________
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>>>> >>> p2pu-dev at lists.p2pu.org
>>>> >>> http://lists.p2pu.org/mailman/listinfo/p2pu-dev
>>>> >>>
>>>> >>>
>>>> >>
>>>> >
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>>>
>>>
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>>>
>>
>>
>> --
>>
>> Alison
>>
>>
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>
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