[p2pu-dev] making it easier for users to log bugs

[John Britton]

I think the "problem" category works for this on help.p2pu.org. I'm +1 for
changing the footer link to point to help.p2pu.org.
--
contact info:
http://www.johndbritton.com
@johndbritton - http://twitter.com/johndbritton



On Tue, Nov 29, 2011 at 8:51 PM, Alison Cole <alison at p2pu.org> wrote:

> Now that Zuzel's pulled the two together let's use help.p2pu.org for
> everything with a special discussion type (bug report).
> We'll need to change the link on the footer to help.p2pu.org if ya'll
> agree.
>
>
>
> On Sun, Nov 27, 2011 at 4:25 AM, John Britton <john at p2pu.org> wrote:
>
>> We could add another "type" of discussion called "bug report" so when a
>> user comes to the help site they have the choice to post a question,
>> problem, suggestion, or a bug.
>>
>> We can then change the "Found a bug" link to point to that form on
>> help.p2pu.org.
>>
>> I don't think that adding the tender widget will make things much simpler
>> --
>> contact info:
>> http://www.johndbritton.com
>> @johndbritton - http://twitter.com/johndbritton
>>
>>
>>
>> On Fri, Nov 25, 2011 at 8:31 PM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>>
>>> Just integrated lighthouse with help.p2pu.org so we can create
>>> lighthouse tickets from tender discussions.
>>>
>>> Eg. http://help.p2pu.org/discussions/questions/1-api is associated
>>> with http://p2pu.lighthouseapp.com/projects/71002/tickets/583
>>>
>>> We can also associate discussions with existing lighthouse tickets.
>>>
>>> --
>>> Thanks,
>>>    Zuzel
>>>
>>> On Fri, Nov 25, 2011 at 12:20 PM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>>> > Will it be useful to setup http://help.p2pu.org/extras/widget?
>>> >
>>> > On Fri, Nov 25, 2011 at 11:13 AM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>>> >> On Fri, Nov 25, 2011 at 3:39 AM, Philipp Schmidt <philipp at p2pu.org>
>>> wrote:
>>> >>> There doesn't seem to be an easy place to log bug reports anymore.
>>> >>
>>> >> Which was the easy place before and why?
>>> >>
>>> >>> I can add
>>> >>> tickets to lighthouse - but that's probably asking too much from a
>>> casual
>>> >>> user.
>>> >>
>>> >> That is true. I expect the causal user to visit help.p2pu.org An
>>> >> example of a bug report in help.p2pu.org is:
>>> >>
>>> http://help.p2pu.org/discussions/problems/7-i-cant-figure-out-how-to-use-moderated-signups
>>> >>
>>> >> Should we change the footer Found a Bug? to also point to
>>> >> http://help.p2pu.org/discussion/new
>>> >>
>>> >>> I could also start a discussion on the help site - but help doesn't
>>> >>> feel like the right place to report a bug.
>>> >>
>>> >> It will be good to get feedback of casual users about this matter. I
>>> >> don't think staff or active community members will need/choose to
>>> >> start a discussion at help.p2pu.org to report bugs since they know
>>> >> about the existence of lighthouse.
>>> >>
>>> >>> It should be as simple as possible to report that something isn't
>>> working as
>>> >>> intended. I've added this to the lighthouse in the meantime:
>>> >>
>>> >>> -> On the Webmaking 101 challenges, the link for "Sign up as a
>>> mentor" and
>>> >>> "Request a mentor" both point to the same form.
>>> >>>
>>> http://p2pu.lighthouseapp.com/projects/71002-lernanta/tickets/582-bug-link-to-mentor-and-mentee-form-on-challenges-points-to-same-form
>>> >>
>>> >> Thanks for the report. Fixed.
>>> >>
>>> >>> P
>>> >>> _______________________________________________
>>> >>> p2pu-dev mailing list
>>> >>> p2pu-dev at lists.p2pu.org
>>> >>> http://lists.p2pu.org/mailman/listinfo/p2pu-dev
>>> >>>
>>> >>>
>>> >>
>>> >
>>> _______________________________________________
>>> p2pu-dev mailing list
>>> p2pu-dev at lists.p2pu.org
>>> http://lists.p2pu.org/mailman/listinfo/p2pu-dev
>>>
>>
>>
>> _______________________________________________
>> p2pu-dev mailing list
>> p2pu-dev at lists.p2pu.org
>> http://lists.p2pu.org/mailman/listinfo/p2pu-dev
>>
>>
>
>
> --
>
> Alison
>
>
> _______________________________________________
> p2pu-dev mailing list
> p2pu-dev at lists.p2pu.org
> http://lists.p2pu.org/mailman/listinfo/p2pu-dev
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.p2pu.org/pipermail/p2pu-dev/attachments/20111130/c32f1b9f/attachment.html>