[p2pu-dev] making it easier for users to log bugs

[Alison Cole]

Now that Zuzel's pulled the two together let's use help.p2pu.org for
everything with a special discussion type (bug report).
We'll need to change the link on the footer to help.p2pu.org if ya'll agree.


On Sun, Nov 27, 2011 at 4:25 AM, John Britton <john at p2pu.org> wrote:

> We could add another "type" of discussion called "bug report" so when a
> user comes to the help site they have the choice to post a question,
> problem, suggestion, or a bug.
>
> We can then change the "Found a bug" link to point to that form on
> help.p2pu.org.
>
> I don't think that adding the tender widget will make things much simpler
> --
> contact info:
> http://www.johndbritton.com
> @johndbritton - http://twitter.com/johndbritton
>
>
>
> On Fri, Nov 25, 2011 at 8:31 PM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>
>> Just integrated lighthouse with help.p2pu.org so we can create
>> lighthouse tickets from tender discussions.
>>
>> Eg. http://help.p2pu.org/discussions/questions/1-api is associated
>> with http://p2pu.lighthouseapp.com/projects/71002/tickets/583
>>
>> We can also associate discussions with existing lighthouse tickets.
>>
>> --
>> Thanks,
>>    Zuzel
>>
>> On Fri, Nov 25, 2011 at 12:20 PM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>> > Will it be useful to setup http://help.p2pu.org/extras/widget?
>> >
>> > On Fri, Nov 25, 2011 at 11:13 AM, zuzel.vp <zuzel.vp at gmail.com> wrote:
>> >> On Fri, Nov 25, 2011 at 3:39 AM, Philipp Schmidt <philipp at p2pu.org>
>> wrote:
>> >>> There doesn't seem to be an easy place to log bug reports anymore.
>> >>
>> >> Which was the easy place before and why?
>> >>
>> >>> I can add
>> >>> tickets to lighthouse - but that's probably asking too much from a
>> casual
>> >>> user.
>> >>
>> >> That is true. I expect the causal user to visit help.p2pu.org An
>> >> example of a bug report in help.p2pu.org is:
>> >>
>> http://help.p2pu.org/discussions/problems/7-i-cant-figure-out-how-to-use-moderated-signups
>> >>
>> >> Should we change the footer Found a Bug? to also point to
>> >> http://help.p2pu.org/discussion/new
>> >>
>> >>> I could also start a discussion on the help site - but help doesn't
>> >>> feel like the right place to report a bug.
>> >>
>> >> It will be good to get feedback of casual users about this matter. I
>> >> don't think staff or active community members will need/choose to
>> >> start a discussion at help.p2pu.org to report bugs since they know
>> >> about the existence of lighthouse.
>> >>
>> >>> It should be as simple as possible to report that something isn't
>> working as
>> >>> intended. I've added this to the lighthouse in the meantime:
>> >>
>> >>> -> On the Webmaking 101 challenges, the link for "Sign up as a
>> mentor" and
>> >>> "Request a mentor" both point to the same form.
>> >>>
>> http://p2pu.lighthouseapp.com/projects/71002-lernanta/tickets/582-bug-link-to-mentor-and-mentee-form-on-challenges-points-to-same-form
>> >>
>> >> Thanks for the report. Fixed.
>> >>
>> >>> P
>> >>> _______________________________________________
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>> >>> p2pu-dev at lists.p2pu.org
>> >>> http://lists.p2pu.org/mailman/listinfo/p2pu-dev
>> >>>
>> >>>
>> >>
>> >
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>
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-- 

Alison
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